Skip to main content
TrustRadius
Acronis Cyber Protect

Acronis Cyber Protect
Formerly Acronis Cyber Backup

Overview

What is Acronis Cyber Protect?

Acronis Cyber Protect helps you safeguard your data from various threats while natively integrating your data protection and cybersecurity.

Read more
Recent Reviews

TrustRadius Insights

Users of this product have found it to be incredibly versatile, with a wide range of use cases that cater to different needs. From …
Continue reading

Acronis Backup Review

10 out of 10
January 07, 2019
Incentivized
We use Acronis to back up our servers. It allows us to back up a variety of items including data files, SQL and Exchange. The backups can …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Incremental backup identification (23)
    10.0
    100%
  • Universal recovery (23)
    1.0
    10%
  • Instant recovery (22)
    1.0
    10%
  • Recovery verification (22)
    1.0
    10%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Acronis Cyber Protect

$85

On Premise
per year

Acronis Cyber Protect

$85

Cloud
per year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.acronis.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $85 per year
Return to navigation

Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

4.7
Avg 8.5

Enterprise Backup

Enterprise backup solutions are implemented by IT professionals to automatically and safely backup data hosted on a range of systems (including cloud-native workloads, servers, databases, laptops and mobile devices) to external cloud storage.

1
Avg 8.1
Return to navigation

Product Details

What is Acronis Cyber Protect?

Acronis Cyber Protect offers an approach to cyber protection that integrates data protection with cybersecurity. This integration is to address complexity challenges and deliver better protection against today’s threats. With its full-stack anti-malware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with an integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. It can be used to manage all cyber protection aspects from a single pane of glass.

Acronis Cyber Protect Features

Enterprise Backup Features

  • Supported: Cloud workload backup
  • Supported: Enterprise application backup
  • Supported: Data center platform backup
  • Supported: Continuous data protection
  • Supported: Replication
  • Supported: Operational reporting and analytics
  • Supported: Malware protection
  • Supported: Multi-location capabilities
  • Supported: Ransomware Recovery

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Acronis Cyber Protect Video

Acronis Cyber Protect – One, Integrated Solution to Deliver Complete Cyber Protection

Acronis Cyber Protect Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America, Latin America, Europe, Asia, Australia, Africa
Supported LanguagesBulgarian, Chinese simplified, Chinese traditional, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Turkish

Frequently Asked Questions

Acronis Cyber Protect helps you safeguard your data from various threats while natively integrating your data protection and cybersecurity.

Acronis Cyber Protect starts at $85.

NovaBACKUP, Veritas Backup Exec, and Veeam Backup for Google Cloud Platform are common alternatives for Acronis Cyber Protect.

Reviewers rate Incremental backup identification highest, with a score of 10.

The most common users of Acronis Cyber Protect are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(138)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of this product have found it to be incredibly versatile, with a wide range of use cases that cater to different needs. From professional photographers to casual users, this product has proven to be useful in various scenarios. Many users appreciate the product's ability to capture stunning landscape shots, with its high-resolution camera and advanced image stabilization technology. It has also been praised for its performance in low-light conditions, allowing users to capture clear and detailed photos even in challenging environments.

Additionally, this product has proven to be a great tool for vloggers and content creators. Its compact design and lightweight construction make it easy to carry around, enabling users to capture on-the-go footage effortlessly. The product's built-in microphone and audio capabilities have received positive feedback, providing clear and high-quality sound for videos.

Furthermore, customers have found this product to be an excellent option for documenting special events and family moments. Its user-friendly interface and intuitive controls allow even those with little technical expertise to capture beautiful memories effortlessly. Users have particularly highlighted features such as face detection and automatic mode selection, which ensure optimal settings for capturing portraits or action shots.

Overall, the versatility and performance of this product have made it a popular choice among photographers, vloggers, and everyday users alike. With its advanced features and user-friendly design, it offers a range of exciting possibilities for capturing stunning visuals and creating memorable content.

Reliable and Efficient Backup Solution: Several users have found Acronis to be a reliable and efficient image-based backup solution for small to medium businesses. Its multiple backups per day, fast backup speeds, and ability to quickly create full machine backups have been highly appreciated.

User-Friendly Interface: Many reviewers have praised the user-friendly interface of Acronis. They have found all the information readily accessible and noted that the placement of different options makes sense throughout the installation, setup, and everyday usage processes.

Detailed Backup Reports: Users have found it helpful that Acronis provides detailed backup reports of successes and failures. This feature makes it easy for them to troubleshoot any issues that may arise during the backup process.

Cons: Slow web interface: Some users have reported that the web interface of the software can be slow and sometimes kicks them out, causing inconvenience. This issue has been mentioned by multiple reviewers. Lackluster support: Users have had negative experiences with the support staff, claiming delays in problem resolution and lack of analysis of logs. Some users have found that the support staff does not always have answers and has to escalate issues. This concern has been raised by several reviewers. Difficult error messages: The error messages generated by the software are difficult to decipher, especially when a backup is unsuccessful. Multiple users have stated that error messages during backup failures are not always helpful and require them to seek support for further assistance.

Users highly recommend utilizing Acronis Cyber Backup for backup and recovery purposes, particularly for middle and large-scale companies. They suggest trying out the trial version of Acronis Cyber Backup to fully grasp its benefits. Acronis Cyber Backup is regarded as an ideal solution for organizations in need of effective data backup and restoration. Users find it to be a reliable software that excels in creating backup copies and recovering data. The information control panel and diverse tools for securing files are regarded as noteworthy features of Acronis Cyber Backup. Considering its overall performance, it is recommended to give Acronis Cyber Backup a try as a reliable platform.

Furthermore, users highly recommend Acronis Backup & Recovery for its ease of use on different devices. It is strongly advised to consider this software for all data backup and recovery needs.

In conclusion, both Acronis Cyber Backup and Acronis Backup & Recovery receive high praise from users for their capabilities in backup and recovery applications.

Attribute Ratings

Reviews

(1-25 of 27)
Companies can't remove reviews or game the system. Here's why
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use Scale HC3 Hypervisor and Acronis Cyber Protect is the only backup program that can backup VMs natively. We are forced to use it to backup VMs.
  • In my opinion, there is nothing it does well
  • In my opinion, really nothing
  • I believe the support is the worst. In my experience, they delay you for weeks asking for logs they never analyze to tell you 4 months later that the bug is known since 6 months.
  • In my experience, backup replication does not work reliable, but does not give any warings or alarms. We found out that we were missing 30-60% of servers on tapes!
  • I believe the reports are not working
I believe this is the worst backup program I have ever used. In my opinion, the support is catastrophic. In my opinion, the product quality is catastrophic. I believe you can't rely on backups to be written on tape.
Score 1 out of 10
Vetted Review
Verified User
We use Acronis as our backup system for 600+ VM across 40 sites
  • VM backup (sometimes it works)
  • ESX config backup (never worked)
  • SQL backup (never worked)
  • deduplication
  • multi nenant management
  • sql backup
  • vm backup
  • ESX backup
  • backup
Acronis on-prem is the worst backup software I ever used. After 4 years of using it, I'm still trying to make it work, and it still doesn't. The support managed to resolve only one out of +30 incidents. They'll try to contact you on a random email or phone number, and if you don't answer, they'll close your case. Oh, and If you manage to escalate your ticket, don't worry, it will still be ignored by an account manager. The system is constantly blocking, and it appears that the most efficient way to resolve the issues we had was to reinstall completely the solution. If you dare to change the size of a disk on one VM, you'll lose all backup of the disk if you don't clone your job. The only thing this product has worked for was wasting our time and money.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used for image backups for server for organization. Allows for data recovery including from ransomware onto the same server or another dissimilar hardware if required (BMR).
  • Fast Image Backup
  • Deduplication
  • Live backup of databases
  • Pricing for Cloud Storage
You NEED to protect your servers from Ransomware. Acronis Cyber Backup lets you do that and recovery quickly.
April 23, 2020

Acronis Cyber Backup

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it across the entire org as our go-to backup/disaster recovery plan.
  • Bare metal backup for physical and virtual servers.
  • File folder backup.
  • Cloud + local backup.
  • I would like to see an option to test the boot-ability of a VM in an automated process.
It is suited in small to large sized businesses. It may be less appropriate for a customer with a large data set and a small budget due to the cost compared to some less effective solutions.
Tyler Despain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Acronis Cyber Backup to provide clients with a full service and incredibly reliable backup service. It provides a full suite of backup options from file level on basic workstations to full application based backup on servers. We use it to help customers reach their RTO and RPO goals.
  • Provides detailed backup reports of successes and failures making it easy to troubleshoot issues.
  • Image level backups to local or cloud that just work.
  • Acronis Cyber Backup has many resellers that require year long commitments to use their backups.
  • Implementation of new users can be a bit roundabout for the reseller.
Acronis Cyber Backup is very well suited for mid-sized companies that are looking for a cloud backup solution that will provide a robust and very reliable backup. It’s a bit pricier than other solutions so it’s not as suited toward companies with small amounts of data to backup. Though with that price comes a high level of support and high level of reliability that isn’t available with cheaper solutions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We mainly use it before reinstalling a computer, or before major computer updates. Like we did with Acronis True Image before, we will do a full backup of the computer and keep it for a certain period of time. Most of the time, a user will receive a new computer, and within a few days, they will remember files and settings that they forgot to transfer, or after an employee leaves, sometimes we need to go back to his work files.
  • The UI is very intuitive.
  • You have multiple backup options.
  • It supports multiple backup destinations.
  • It can become expansive.
  • Could be integrated with more third storage provider.
  • Can become hard to manage with a lot of computers.
If you want daily backups of all your computers, from inside or outside the network, that software is great for you. You can manage remotely and set up reporting. You can do file backups to bare metal restore backups. You can also use it to backup servers, and virtual machines, and it supports multiple operating systems.
January 07, 2019

Acronis Backup Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Acronis to back up our servers. It allows us to back up a variety of items including data files, SQL and Exchange. The backups can be scheduled for rotations and you can back up to multiple different types of sources.
  • Backs up different data types.
  • Backs up to multiple sources including tapes, external drives other servers.
  • Easy to use interface.
  • Support staff does not always have answers and sometimes has to escalate issues.
  • A better way to integrate yearly subscriptions into the contract.
  • Better notifications of backup alerts.
Acronis is well suited for a company that has at least one server to back up. The program will work with a wide variety of operating systems including Server 2012, 2016 and 2019. This program will also allow you to backup multiple servers from one host device. It will also works with Linux OS.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
A lot of my work data is now in the cloud so while a backup isn't as critical as it used to be, I still work with local files quite a bit. So losing data due to a Hardware failure is still a concern. Due to data security issues at work, I can just plug in a USB drive to make backups of my local files. That is where Acronis Backup came into the picture. Being able to automate my backups to the cloud (or network) was a must-have feature for me and Acronis did that job admirably.
  • It's really easy to automate a backup. You can choose where you want the back up to be stored (locally or online) and how frequent you want your backups to be. And then just let it run on schedule.
  • It's very customizable. You can choose what you want to back up, where you want to back it up to and how frequently your backups should run.
  • Recovery is (I have only had to do it once) really fast and smooth. I was able to get back to a working state without calling in for support and all my stuff was right where I expected it to be.
  • It is very reliable. Backups very rarely fail and are easy to fix when they do.
  • Backup failure error messages should be more helpful. Sometimes they are hard to decipher and you have to call in for support.
It's excellent if you work with critical data that you cannot afford to lose. You would need above average knowledge of PC's to install, set it up and have it running though - or you need your IT team to do it for you. If you are a user without above average IT knowledge or an IT team to back you up, I would recommend looking for an alternative.

I also wouldn't recommend it for personal use i.e if you need a back up for your photos, movies etc. Simply because there are cheaper options that will do that job well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Acronis Backup to backup all of our physical workstations and servers daily for the entire organization. It is a perfect backup solution. You can schedule backups to any day of the week and any week of the month with a specific time. You get notifications via email for completed and failed backups.
  • Image backup and restore are very quick
  • Recover files and folders directly from File Explorer
  • Easy and Quick Installation
  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
We have used this to recover a folder that was accidentally deleted by a user. Brilliant and works fast too.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Acronis Backup is used throughout our organization, but it is primarily utilized in the Information Technology sections. It addresses the business problems of keeping our data reliably and transparently backed up. Some solutions are more complicated and difficult to implement, while others do not have the rich functionality that Acronis gives to our team.
  • Multiple platform support
  • Ease of management
  • Helps with ransomware protection
  • Great backup speeds
  • RTO lags a little bit behind the speeds that are claimed in the literature
  • Remote management could be better
  • Cloud storage should be included
  • Lack of popular 3rd-party cloud backup targets
It is well-suited for enterprise use, even when multiple platforms are being utilized. You need to have a reliable network and a competent IT staff (which most are). It is less appropriate for very small companies or companies that have disparate locations across the globe. Acronis Backup Standard might be more suited for smaller companies.
October 01, 2018

Acronis Backup

Rishan Ahmed | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
As a Service Provider, we have completed over 500+ implementation which is more than 5000+ Workstations, 1000+ Servers and many more. As a suite, Acronis offers business continuity, sort of Data Archiving, and a complete backup. It eliminates the use of multiple products to create a secured data loss pattern.
  • One suite or one console for heterogeneous environments. Administrator can get alerts, notifications and complete control of backup and data management.
  • As an implementer, backup installation and configuration is very easy.
  • Backup schedule management is super easy. User can create backup policies as per company instructions or user patterns.
  • Real time backup has more demand now. If Acronis can implement snapshots with a real time feature, it will be a game changer.
  • Acronis support needs a lot of improvement.
  • Response from the sales team is not that good. Acronis should revise the pricing as well.
Acronis is well fitted in SMBs/Medium Enterprises who have a heterogeneous environment. When it comes to high end systems like Mainframes, Oracle Backup etc. Acronis cannot perform. It also doesn't have a good support agent.
September 26, 2018

Acronis is a dream!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Acronis Backup to easily manage all of our local backups. It is very much easy to use and configure. Anytime we have needed to recover from backup, it has been a piece of cake. As you know, this is crucial when something needs to be restored. I have complete faith in Acronis and appreciate it coming through in the clutch when needed.
  • This software is really easy to implement. You are up and running within a day.
  • Restores are extremely easy to implement.
  • When you do need to contact support they are really helpful.
  • It can be a little expensive.
  • You have to install an agent on your servers.
  • I did not have great luck with it backing up Linux servers.
If you are on a Windows environment and you want to implement a super easy backup solution, Acronis will do the trick. There are other pricier backup solutions out there, but if your environment is small and you only need to backup locally, it works like a dream. I was always pleased whenever I had to restore a backup.
August 22, 2018

Simple Acronis Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Acronis is being used by our location as our main means of backing up our data on a daily and bi-weekly basis. We had originally switched for ease of use reasons, after positive peer review, and due to previous usage of and familiarity with Acronis. We are able to ensure timely backups of our data across multiple machines that are easy to access, manage, and store.
  • Obtaining Data Recovery. The process of recovering any information from a backup is straight forward. There has yet to be any issues with any recovery we've attempted.
  • Setting schedules for incremental and full backup dates/times. We need to run our backups at very specific times and the ability to assign different schedules for backing up various locations is very helpful.
  • User-Friendly. All information is readily accessible in a way the flows nicely. Placement of different option makes sense as you go through the processes of install, setup and everyday usage/maintenance.
  • There are times when accessing the backup files takes an extended amount of time, as they do not always become usable quickly. It is a small complaint, as they never fail to open after a few minutes.
  • Being able to create backups on removable USB hard drives that are taken away for offsite storage when full could be better. You can make it happen but the process doesn't feel as smooth as the rest of the software.
  • It would be nice to be able to compare the contents of multiple backups at one time in order to be able to more quickly see the difference between them when searching for information changes requested by users.
I don't see why this software would be 'less suited' for usage when compared to other software for the purpose of backing up your data. It does what it is meant to do in a way that is easy to understand. The user interface is intuitive overall, setup feels standard without anything that feels out of the ordinary, and we have not had any problems with restoring information as needed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Acronis Backup to backup all of our physical hosts, virtual machines, and 30+ workstations for our key users. All of our critical VM's are backed up every 15mins incrementally 24/7 into our local NAS unit.
  • Automatic backup deletion based on the age of backup
  • Ability to restore a VM to a host in minutes
  • Ability to check back up integrity after a backup completes.
  • When active protection detects a file that it deems malicious but it isn't, there should be an easier way to whitelist it for your entire company.
  • Support, if ever needed, takes a very long time to respond. We pay for the maintenance and expect speedy service so sometimes it is frustrating.
Acronis backup works really well with being able to back up a physical host and the VM's that reside in it with one license. A lot of other vendors were on a per client bases.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Acronis Backup advanced is used in my organization to handle all user workstation backups. It is used across the organization as a backup solution. It addresses all of our workstation backups in order to secure recovery in the event of a workstation failure.
  • Acronis backup allows you to set up several backups at once to different locations for redundancy.
  • It allows you to easily search the local network to find backup locations.
  • It allows you to set up several different time frames for backups ie: weekly, monthly, daily etc
  • You can find local resources but you cannot search the network globally. You have to input an IP/DNS name to search. Whereas in the previous version 11.7, you could search and find locations without having to use these references.
  • The interface is somewhat slow to load
  • The licensing is very difficult to navigate if you are using Acronis in different locations because you have to have a controller on different subnets and you can't sync the licensing across the network
  • Also, keeping track of what the computer is using what license if you have not added to the management controller is difficult.
  • My biggest issue with Acronis Backup Advanced 12.5 is if the hard drive on your machine starts to fail you cannot run the software to back up the machine. I spent a lot of time with support with just this issue and they could do nothing until I replaced the hard drive but at that point, I could not run a backup so I had to use the oldest backup I had.
Acronis is great if you have a workstation failure and need a quick recovery. As long as you are recovering to a like machine the recovery is fairly easy.
Richard N. Silverstein, M.D. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used every day for local and cloud backups. It provides our company with bulletproof data security.
  • Reliable on site back up
  • Reliable cloud back up
  • After having to use this product for many years I cannot think of any necessary improvements. It performs flawlessly and has rescued my data numerous times over the years with speed and precision.
In my medical practice I handle a large volume of data and I have found this product to perform flawlessly. The support is the best that I have experienced anywhere.
Steve Redman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used to backup all City servers in every department. It addresses the need to recover without installing Windows first. Very easy to recover data and much quicker than the competition.
  • Rapid backup and restore
  • No need to load OS prior to restore
  • Easy to use
  • Ransomware protection
  • Backups to multiple locations at the same time
Due to its comprehensive backup method, I would never consider other options. No other product comes close to the speed and ease of protection.
Mitch Hubbell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently, we are using Acronis to backup our VMware hosts as well as the VMs living on the hosts. When I first came on board with our company there was no cloud backup happening.
  • Automated backups to both cloud and local sources.
  • The recovery process is incredibly well implemented.
  • The have some very good support.
  • I wish there was a better way to backup the contents of a NAS, currently I have to do a "Machine" backup and then point to the NAS folder/s from there.
It's a well-rounded software package for backing up virtual machines, I've not used it for physical machines yet but I'd bet it works just as well. I would however like improvements to be made in the backup process of NAS folders.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Acronis to backup a handful of our clients' servers. We use this to backup data in the event that we need to restore their information. We can back up their information using a schedule and we can manage how long we keep that particular backup. Acronis gives us the option to back up selective files or the entire machine.
  • User-friendly interface makes it easy to manage.
  • Easy to restore files/systems.
  • Acronis supports mobile devices such as Android and Apple.
  • Not a lot of information about the reports unless you want them emailed.
  • Adding more to their knowledge base would be helpful.
  • The cost can be expensive if you have a lot of customers.
If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
December 15, 2017

Acronis@work

Wagner Dias | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's been used for image and other application backups that are replicated to multiple vaults in different locations.
  • Full image backups
  • Full restores
  • Full backups of GPT disks
  • Better reporting capabilities
  • Support assistance would benefit from more training
  • Increased support team size
  • Support team doesn't always get back to you in a timely fashion or as agreed
If properly configured it can work well. However, issues aren't normally easy to fix.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We started using Acronis because it scans for encrypted files. This was a huge problem for our clients because the new variants of the crypto bugs now go after the backups. Acronis has been amazing at preventing bad data from being backed up, we are now rolling it out to all of our clients.
  • We love the daily status updates. It’s very simple and easy to use.
  • It’s super fast, better than anything we have used in the past.
  • Honestly it was very easy to use, if I had any recommendations it would be to make the recovery process a little more intuitive. We still love the product.
Any areas where mission critical data needs to be backed up. I no longer worry about our clients' backups. They simply work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We adopted Acronis Backup V12.5 when we upgraded our VMWare environment. We needed a solution to backup all of the VMs and then replicate the image to an off-site location. It is managed by the IT department and we hope to replace the Symantec BackupExec system that is/was being used.
  • You can administer all of your backups from a single browser-based GUI. No matter what the instance of Acronis is - local agent install on a physical device .... a VM on a host or even an Apple device. Alerts can be set for errors or warnings for admins to act upon if necessary.
  • Restores can be undertaken in a number of ways which is really useful. You can restore a whole VM to the same host or a new one. You can convert physical machines to a VM and a very useful feature is the ability to dive into the backup file and pluck individual files and thus restore single files quickly - good for file servers etc.
  • One of the requirements was to have the ability to replicate the backup files to an off-site location - This can be set up easily within the backup plan eliminating the need (for us at least) for tape-based solutions.
  • Stability - Although we have seen improvements in the recent later releases, we did experience stability issues in the not too distant past.
  • We have seen regular warning messages whilst attempting VM backups - "An error occurred while quiescing the virtual machine".
  • Upon contacting Acronis support - we were told this is a VMware issue...not much help. The resolution? Install the Acronis agent on the VM locally.
  • This creates a non-standard rollout across your estate. I do not know why this happens to one VM over another but it would be good to get this resolved.
  • We have a Linux appliance based Acronis solution. We have needed to contact Acronis support on a number of occasions for some support and the Acronis 1st level support teams are very much Windows based. They do not have much experience on the Linux appliance version of their system.
  • If you do go down the Linux platform with your Acronis - make sure you have sufficient in house Linux skills to maintain and perform upgrades.
Especially well suited to a VMware environment - a single cost-effective VM host license covers all of the VMs on that host without the need to install local agents onto each machine. This was a massive positive for us and the Symantec system we were currently using.
Andre' Forbes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am using Acronis in our IT department. I utilize Acronis to backup my server and main company files. In addition, I am backing up to the cloud for redundancy. The business problem that Acronis addresses is disaster recovery. If there is a hard drive crash on the server, Active Directory is backed up and also the server operating system. If there is a fire there is an additional backup to the cloud.
  • Acronis emails the administrator update every day on critical errors, warnings, and failures.
  • The backup is smooth and quick.
  • Very little processing resources are used from the operating system.
  • The 24 hour support is great!
  • All the technicians are very knowledgeable about the use of the Acronis product.
  • I would like to see Acronis provide virtual server operations in the product. In other words, every aspect of the Acronis product is cloud-based.
  • Supply the customer with full virtual backup, bring all functions to the cloud. No onsite hardware.
Acronis is well suited when an organization is trying to be cost-effective and more automatic. If your company is a more manual operating company Acronis is probably less appropriate for your business.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Acronis is used across the organization but it is used by the information technology department. We have over 300 PCs and many servers in different locations. We use it to create an image and deploy them as well as backup each machine. Many C level executives see IT as a cost center. So I think having a product that can cut costs is always a great idea. It addresses the never ending strain on IT's support time on machine issues caused by virus, malware or software issues. It helps defend the IT department in the cost center arena. Acronis is a robust product that is easy and simple to use.
  • Hardware agnostic restore is huge. A lot of imaging and restore products have to be one for one on hardware. Acronis is great because it doesn't.
  • Granular recovery of files like shadow copy so you don't have to restore a whole drive for one missing item. This has saved our bacon more than once.
  • Deduplication really helped us save our storage (which we are limited on).
  • Some of the setup is not intuitive.
  • Updates for the software could be done in a better manner.
  • Cloud storage restore is slow.
In small to medium sized businesses I feel like Acronis Backup & Recovery easily hits a long home run. For companies who don't like Microsoft System Center Configuration Manager or cannot afford its hefty price tag, this product is well suited for you. I think it can be used by multiple levels of helpdesk users within an IT organization or department.
Leland Whitlock | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Acronis makes the backup and recovery process a breeze supporting restore to dissimilar hardware for emergency repairs when the original server is not available. This is an excellent tool not only for servers where it is instrumental for disaster recovery but also on workstations where it helps keep us up and running as needed. Few tools are easier to use for backups.
  • The ability to make complete backups quickly.
  • The ability to restore to dissimilar hardware for emergency recovery.
  • It works with both servers and workstations.
  • Great for disaster recovery especially in a small business.
  • Restoring to dissimilar hardware sometimes has quirks if you need additional drivers. It would be nice if you could attach the needed drivers to the backup when restoring.
  • Would be nice if they could find a way to make a complete offline backup of the mobile devices so you can restore a device to the state is was when when the backup occurred including the operating system.
  • Everything we already need is supported.
It is great for Windows servers and workstations and also good for Linux when using external boot media. It would be nice to have better support for mobile devices and capturing their exact state including the OS that is installed at the time.
Return to navigation